Privacy Policy

1. Overview

Thank you for choosing our mobile application (the "App"). Your privacy is extremely important to us. This Privacy Policy explains the types of data we collect when you use the App, the reasons for collecting it, and the safeguards we apply to protect it. By using the App, you agree to the practices described here. Please take a moment to review this document carefully.

2. Key Terms

Unless otherwise stated, capitalized terms used in this Privacy Policy have the same meaning as in our Terms of Service. If you have any questions about interpretation, feel free to contact us directly.

3. Information We Collect

To provide you with secure and personalized financial services, we may collect and process certain categories of information. All data is encrypted and stored on protected servers.
• Personal Details
Includes name, gender, phone number, permanent account number (PAN), income information, and residential address. This data is essential for identity verification and financial eligibility assessment.

• Device Information
Covers details about your device type, operating system, unique identifiers, network connection, and Wi-Fi status. This helps us ensure your device environment is reliable and uncompromised.

• Approximate Location
Used only to verify whether our services are available in your geographical area.

• App Usage Data
We may review information about non-system applications installed on your device, update history, and version details to improve our credit assessment models and provide better lending decisions.

4. How We Use Your Data

The data collected is processed solely to deliver our services, meet legal obligations, and prevent misuse. Typical purposes include:
- Verifying identity and managing potential risks
- Creating and managing your account in the App
- Sending service alerts and important updates
- Assessing creditworthiness and loan eligibility
- Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements
- Providing customer service and support
- Improving product performance and enhancing user experience

5. Data Retention

We retain personal data only for as long as necessary to deliver services or comply with applicable laws.
- You may request account or data deletion at any time.
- Some data may still be stored to satisfy legal audits, resolve disputes, or fulfill statutory obligations.
- Aggregated or anonymized information may be retained indefinitely for analytics, research, and service improvement.

6. Protecting Your Information

We employ multiple layers of security—encryption, restricted access, and ongoing monitoring—to reduce the risk of unauthorized access. While no technology can offer absolute protection, we continuously enhance our safeguards to remain aligned with best industry practices.

7. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect regulatory changes, technological advancements, or service enhancements.
- If major revisions are made, we will notify you via the App or by email.
- Continuing to use the App after such changes means you accept the revised Privacy Policy.

8. Contact Us

If you have any concerns or questions about this Privacy Policy or how your data is handled, you can reach us at: 📧 support@nayacred.com
By using this App, you confirm that you have read, understood, and agreed to the handling of your information as described above.